From choosing a plan to first playback
Six stages, most of which take under a minute. The whole process usually runs to fifteen minutes including the setup on your device.
- 01
Check you have what you need
Two things: a stable internet connection of at least 15 Mbps per simultaneous HD stream, and a device that runs apps. Almost every household already has both. If several people will watch at once, allow roughly 15 Mbps for each additional viewer.
Stability matters more than headline speed. A steady 25 Mbps connection streams better than one that swings between 5 and 200 Mbps, because live video has only a few seconds of buffer to absorb a dip.
- 02
Choose a term
Plans run from one month to twelve months, for one, two or three simultaneous devices. Every plan carries identical content, so the only decisions are how many devices stream at once and how long you want to be covered for.
If you have never used a service like this, start with one month. Once you know it works on your setup and your connection, the longer terms cost substantially less per month.
- 03
Receive your access details
After payment clears, your credentials are emailed to the address you used at checkout. This usually takes a few minutes. There is no account to register on this site and no password for you to manage here.
Keep that email. You will need the same details again each time you add another device, and it is much easier to find later if you file it somewhere sensible now.
- 04
Install a player and sign in
Install a compatible player on your device, add a new playlist or profile, and enter the details from your email. The app then downloads the channel list and programme guide for the first time.
That first sync is the slow part, and interrupting it is the usual cause of a half-populated guide. Let it finish before you start browsing.
- 05
Change two settings
Turn on hardware decoding, and raise the buffer size if your connection is not rock solid. These two settings prevent the majority of problems people later attribute to the service itself.
Hardware decoding moves video processing onto dedicated hardware, which makes an enormous difference on modest devices. A larger buffer trades a slightly longer start-up for far fewer interruptions.
- 06
Test both content types
Play a live channel, then play something on demand. If both work, the setup is complete and you can move the player to the front of your home screen.
Testing both matters because they use different delivery paths. A setup where live works and on-demand does not points to something quite specific, and knowing that early saves a lot of guessing.
Step-by-step for your specific device
Each guide covers the exact menus, the settings worth changing, and the mistakes that cost people an evening.
What happens when a term ends
The subscription simply stops. Nothing is charged, because nothing was stored to charge. Your player will stop loading content and that is the whole effect.
If you want to continue, buy another term at any point. Extending while a term is still running adds the new period on top of what remains rather than replacing it, so there is no penalty for renewing early.
This is deliberate. Automatic renewal is convenient for the company selling it and rarely for the person paying, and we would rather you actively decided to stay. Details are in the terms of service and the refund policy.
That is the whole process
Pick a term, check your email, install a player. Support is there if any part of it does not go the way it should.